The Experts for Home Remote Computer Support Services
Having issues with your pc? Not sure if you need someone onsite? Not able to bring the pc to us? Give us a call or send an email so we can discuss your options.
Call us on 3482 2915 to book a remote support service with one of our technicians or fill out our CONTACT FORM to have us call you to discuss your issue/s.
Do you remember carting off your PC to the local computer shop concerned that you may not be able to reconnect all the cables when you get home? We certainly do. Fortunately, this is no longer needed. Thanks to the Internet!
Our Remote IT Support come to your rescue. With over 3000 home residential clients across Australia using our services we have proven we have the expertise and experience to tackle any computer-related issue you might have without having a technician pay you a visit.
At home and need a tech? In an area with limited tech support? Don't want to wait a few days for a home visit? Not wanting someone in your house? Our remote services might be the way to go. You do need to have a working windows and internet for us to provide this service otherwise it will need an onsite tech or workshop bookin.
We can run multiple diagnostics, fix email issues, clean and service your windows and much more.
Many things can be fixed remotely, however if your device cannot connect to the internet then you’ll need a computer technician to pay you a visit. (Brisbane North ONLY) By calling us today we can schedule a technician to come right to your door step.
If a remote service is an option than during your remote appointment, one of our qualified technicians will connect to your home desktop or laptop through the internet. We use a special piece of software which allows us remote control of your device but also allowing you to see what we’re doing at all times.
At any point of the process you can ask us technical questions and we’ll be happy to answer them.
The whole process is completely safe, we’ll never ask for email passwords etc, and our remote support is uninstalled after the session, effectively removing our access once the repair is finished.