Technogeek providing complete IT Business Services

The Experts for Business Remote Computer Support Services

Having issues with your pc? Not sure if you need someone onsite? Not able to bring the pc to us?

Call us on 3482 2915 to book a remote support service with one of our technicians or fill out our CONTACT FORM to have us call you to discuss your issue/s.

Do you remember carting off your PC to the local computer shop concerned that you may not be able to reconnect all the cables when you get home? We certainly do. Fortunately, this is no longer needed. Thanks to the Internet! Our Remote IT Support come to your rescue. With over 3000 business clients from Home Business to Offices to Shops and larger across Australia using our services we have proven we have the expertise and experience to tackle any computer-related issue you might have without having a technician pay you a visit.


Australia Wide Remote Support Services

Servicing computers Australia Wide you will need to have a working windows and internet for us to provide this service. If we determine that a remote service is possible we can run multiple diagnostics, fix email issues, clean and service your windows and much more. Training Services, PC Tune ups, complete technical support are just a few of our remote services that we offer our clients.


Running a business and need a tech? Our remote services might be the way to go. Most things can be fixed remotely, however if your device cannot connect to the internet then you’ll need a computer technician to pay you a visit. By calling us today we can determine if we need to schedule a technician to come right to your door step.(Brisbane North Only).

You do need to have a working windows and internet for us to provide this service. During your appointment, one of our qualified technicians will connect to your desktop or laptop through the internet. We use a special piece of software which allows us remote control of your device but also allowing you to see what we’re doing at all times.

At any point of the process you can ask us technical questions and we’ll be happy to answer them.
The whole process is completely safe, we’ll never ask for email passwords etc, and our remote support is uninstalled after the session, effectively removing our access once the repair is finished.



STEP 1: HELP!

Call us on 3482 2915 to book the service with our technicians. Or fill out our CONTACT FORM to have us call you to fix your issue/s.


STEP 2: ACCESS.

We will send you an email with a link valid for 15 minutes to allow us access to your system. This allows us access to proceed with the next step.


STEP 3: WE FIX IT

We connect to your system and fix the issues while you watch us. Fully secure and no access allowed when we have finished.


Computers

  • Setting up your email correctly
  • Update Windows to the latest version
  • Fix and repair PC drivers
  • Remove unwanted programs and trial ware
  • Speed up a SLOW computer
  • Configure software
  • Find missing files and documents
  • Setup your printer (but we may need your help getting access to the printer)
  • Remove viruses and spyware or get antivirus security installed.
  • Fix PC’s that freeze up.
  • Provide support to remote learning software for parents.

Home and Office Networking

  • Forgotten your WiFi password.
  • Can’t access some websites.
  • Migrate your email to Office 365.
  • Network printers not printing.
  • Diagnose and speed up slow Internet connections.

Relocating employees during the COVID-19 Pandemic

  • Help by providing remote IT support for employees and their staff.
  • Transition businesses who need to move to Office 365 or other cloud-based offerings.



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